Had an amazing experience and would recommend them to anybody looking for work done. Honest people and tell you exactly what is going on while providing every possible solution to solve your problem.
Michael did a great job. He was very helpful with explaining the job, and was very nice to work with.
Michael our technician was very good. He explained things before he started his work. Also answered any questions I had.
Keanon G.
John and Manny are fabulous. They were on time, called on the way, installed the fixture and were done in no time.
Linda C.
Great personable customer service!! I love their attention to detail and how they explain everything to you. They stick by their word and they keep you up to date with everything!!
Sebrina R.
Mike did an amazing job installing our toilets and removing our expansion tank! He was incredibly quick and professional.
Kelsey S.
A human answered my call and scheduled me immediately for the workโ replumbing a kitchen sink. The technician showed up on time and was courteous and professional.
Colleen K.
Very professional. I would highly recommend Charlotte Plumbing Masters to anyone. Tim gave Great customer Service. Our Service Tech Michal was awesome.
Janice H.
The scheduler worked me right in and Diyan arrived right on time. He was very knowledgeable and thorough. I had a gas appliance issue in my outdoor kitchen which required Diyan to get under the house.
Pat M.
Nobody ever want to need a plumber but if you need one, they were hands down the most responsive I’ve encountered. I submitted an electronic warranty request and received a phone call from their scheduler for the next day not 5 minutes later.
Cheryl F.
Our home warranty company assigned Charlotte Plumbing Masters to make the repairs for our bathroom. The company reps were extremely polite, professional and understanding.
Al M.
I manage a small animal hospital in Charlotte. We unfortunately had to call on Charlotte Plumbing Masters twice in one month. The client coordinator was so sweet, and helpful. Both times they arrived extremely fast, were professional, and fixed both issues
Allyson M.
Unfortunately, we discovered an issue with our hot water heater and contacted our home warranty company. Fortunately, Charlotte Plumbing Masters were sent to our home! It was our first-time doing business with them, and we had an excellent experience!
Traci K.
I felt as if I had a big brother who was looking out for my best interest helping me to anticipate future plumbing problems and navigating communication with insurance companies.
Jada R.
John and Manuel came out promptly, very early in the scheduled window, quickly identified the issue, and went straight to work fixing it. They explained the cost and also worked through some future concerns they saw with my plumbing.
Viktor
I’ve used the service for a few years now, and each time not only am I satisfied with the work experience, but the cost and when you call they know who you are no problems getting thru and for the last few calls we’ve had the same plumber who’s kind and pr
Former Customer
Our tech was prompt, professional, and got the job done efficiently and effectively. Communication before arrival was fantastic. Couldn’t ask for more–especially since this was the only plumber out of the dozen we contacted who even responded!
Tedd R.
Diyan Mitev and his assistant were professional, thorough and courteous. They explained the process required for a washing machine faucet replacement very well, and answered all questions.
Sly M.
He was very knowledgeable, friendly, and we thoroughly enjoyed his visit. We have his card and plan on calling in the future! It was like having a friend over. Beyond excellent experience!
Margaret D.
We had a leak in the wall behind our washer and this being our first homeowner issue John was upbeat, personable, reassuring us this was not our fault, explained every step and even helped reassure us about the homeowners insurance process and made it soun
Amanda M.
This is my second time using Charlotte Plumbing Masters, and John was the plumber both times. On a previous occasion he installed tank parts for two toilets. He was very fast and did the job right. This time he fixed a leaky faucet.
Rachel
They keep you up to date about your appointment and exactly what time the tech would arrive. Our technician, John was very professional and did a great job. Everything is fixed perfect and everything was left clean.
Melissa N.
Had a plumbing inspection done on a newly purchased home. The information provided was excellent. Gave me a good idea on how to correct existing concerns, some we knew about, some we didn’t.
Lamont B.
John was wonderful. He addressed our plumbing issues, was able to give us a price before repair, and fix all issues in the span of a few hours. He also showed us how to maintain our plumbing to extend the lifetime of appliances/pipes, and the damage he was
Anna K.
